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Neal received his associate degree from the University of North Alabama in history and political science. He joined Security One in 2009 and oversees all aspects of the company's human resources and operations functions.

Neal served eight years as a Communication Specialist in the United States Army. He has more than 20 years experience in the customer service and human resource industries. Neal is a Certified Unarmed Officer Trainer in the state of Tennessee. He has been a member of MMHLA for six years.

Neal volunteers with Youth Leadership of Memphis and has worked with inner-city teens since 2009.

Neal and his wife Ann Marie are members of Downtown Church. He has one daughter.